Refund policy
Return Policy:
If you are not 100% satisfied with your purchase, you can return your order for a full refund within thirty (30) days from the date of purchase. The returned items must be in resaleable condition: unworn, unused, and in the original packaging with all original parts. We use the app Returnly to handle our returns. To make a return, please email info@cassette to start the process. $10 return shipping fee $25USD rest of the world.
Exchanges:
If a different size is desired, simply return the original item(s) for a full refund and place a new order for the item(s) you’d like.
If you are not 100% satisfied with your purchase, you can return your order for a full refund within thirty (30) days from the date of purchase. The returned items must be in resaleable condition: unworn, unused, and in the original packaging with all original parts. We use the app Returnly to handle our returns. To make a return, please email info@cassette to start the process. $10 return shipping fee $25USD rest of the world.
Exchanges:
If a different size is desired, simply return the original item(s) for a full refund and place a new order for the item(s) you’d like.