Shipping policy
Shipping Policy
Last updated: April 18, 2026
Domestic Shipping Only
Cassette Film currently ships within the United States only.
We do not offer international shipping at this time.
Order Processing
Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Shipping Time
Delivery times vary based on your location and the shipping method selected at checkout. Most orders arrive within:
- 2–5 business days after shipment
Please note that shipping carriers may experience delays that are outside of our control.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Any applicable promotions or free shipping offers will be clearly displayed on the site.
Tracking Your Order
Once your order ships, you will receive a tracking number via email.
If you do not receive tracking information within a few days of placing your order, please contact us at:
Shipping Address Accuracy
Please ensure your shipping address is correct at checkout.
Cassette Film is not responsible for delays or lost shipments caused by incorrect or incomplete addresses provided at the time of purchase.
Lost or Delayed Shipments
If your package is delayed or appears lost, please contact us and we will assist in working with the carrier to resolve the issue.
While we will do everything we can to help, Cassette Film is not responsible for delays caused by shipping carriers or external factors once the order has been handed off.